Results Achieved by KyCPE Coaches

  • Client Claim Quality Improvement - Eliminate or reduce penalties associated with insufficient claim processing accuracy rates - $900,000 reduction in annual penalty costs

  • Increase utilization of electronic order entry channel by marketers, targeting reduced operating cost - $186,000 annual cost savings

  • Insurance Operating Cost Assessment – used activity based costing to reduce annual costs by $265,000

Service Company Coaching Successes