Partners In Excellence Conference Presentations
In Conference Order
Thursday June 8 Sessions
A: Healthcare: The Systematic Approach to Customer Satisfaction
Maryruth Butler
Kindred Nursing & Rehab
E: Healthcare: Collaboration Between Healthcare Entities
F. Douglas Scrutchfield, MD (Retired from University of KY)
E: Healthcare: Collaboration Between Healthcare Entities
F. Douglas Scrutchfield, MD (Retired from University of KY)
F: Healthcare: Integrating the Baldrige Framework into Organizational Culture
Sharon Fenn (lead) & Tiffany Guinn, Southcentral Foundation
G: Thanks for the Feedback Report . . . Now What? Doug Serrano & Denise Haynes, Quiet Excellence
G: Thanks for the Feedback Report . . . Now What? Doug Serrano & Denise Haynes, Quiet Excellence
H: Healthcare: Synthesizing Organizational Data
Adonica Benesh, St. David's Healthcare
H: Healthcare: Synthesizing Organizational Data
Adonica Benesh, St. David's Healthcare
David Hopkins, Office of Inspector General of KY
J: Building the Infrastructure for Operational Excellence
Ellen Milnes, MoreSteam
L: Healthcare: Behavior Changes in Healthcare Process Improvement
Fontaine Sands, Eastern Kentucky University
Friday June 9 Sessions
The Quality Journey (FULL DAY SESSION)
Nancy Claflin, Arizona State University
A: Small Business: Aligning Workforce Strategy
Lee Butler, Don Chalmers Ford
C: Creating a high-reliability, very "mature" organization Doug Serrano & Denise Haynes
Quiet Excellence
C: Creating a high-reliability, very "mature" organization Doug Serrano & Denise Haynes
Quiet Excellence
D: Synthesizing Organizational Data
Adonica Benesh, St. David's Healthcare
D: Synthesizing Organizational Data
Adonica Benesh, St. David's Healthcare
E: Rules of Engagement Education Focus
Nannette Johnston, Studer Education
E: Rules of Engagement Education Focus
Nannette Johnston, Studer Education
E: Rules of Engagement Education Focus
Nannette Johnston, Studer Education
F: Small Business: Gaining Alignment by Personalizing
Lee Butler, Don Chalmers Ford
I: Intro. to Human Resources in the SCF Nuka System of Care
Sharon Fenn (lead) & Tiffany Guinn Southcentral Foundation
I: Intro. to Human Resources in the SCF Nuka System of Care
Sharon Fenn (lead) & Tiffany Guinn Southcentral Foundation
J: Promoting Holistic Health and Well-being … for your organization
Doug Serrano and Denise Haynes
Quiet Excellence
J: Promoting Holistic Health and Well-being … for your organization
Doug Serrano and Denise Haynes
Quiet Excellence
M: Transportation Savings for School Districts: New & Proven Methods
Conley Salyer
KyCPE Consulting Services Manager
M: Transportation Savings for School Districts: New & Proven Methods
Conley Salyer
KyCPE Consulting Services Manager
M: Transportation Savings for School Districts: New & Proven Methods
Conley Salyer
KyCPE Consulting Services Manager