Partners In Excellence Conference Presentations

In Conference Order

A: Healthcare: The Systematic Approach  to Customer Satisfaction 

Maryruth Butler

Kindred Nursing & Rehab

B: Educational Quality

Alex Spurrier

KY Dept. of Education

C: What Does Quality Mean to You?

Patrick Horine

DNV GL Healthcare

D: Healthcare: Using Innovation to Drive Operations

Maryruth Butler

Kindred Nursing & Rehab

 E: Healthcare: Collaboration Between  Healthcare Entities 

 F. Douglas Scrutchfield, MD (Retired  from University of KY)

 E: Healthcare: Collaboration Between  Healthcare Entities 

 F. Douglas Scrutchfield, MD (Retired  from University of KY)

 F: Healthcare: Integrating the         Baldrige  Framework into Organizational  Culture 

 Sharon Fenn (lead) & Tiffany                    Guinn, Southcentral Foundation

G: Thanks for the Feedback Report . . . Now What? Doug Serrano & Denise Haynes, Quiet Excellence

G: Thanks for the Feedback Report . . . Now What? Doug Serrano & Denise Haynes, Quiet Excellence

H: Healthcare: Synthesizing Organizational Data 

Adonica Benesh, St. David's Healthcare

H: Healthcare: Synthesizing Organizational Data 

Adonica Benesh, St. David's Healthcare

 I: KASPER Updates

 David Hopkins, Office of Inspector  General of KY

 J: Building the Infrastructure for Operational Excellence

Ellen Milnes, MoreSteam

L: Healthcare: Behavior Changes in Healthcare Process                                  Improvement 

Fontaine Sands, Eastern Kentucky University

The Quality Journey (FULL DAY SESSION)

Nancy Claflin, Arizona State University

A: Small Business: Aligning Workforce Strategy

Lee Butler, Don Chalmers Ford

             Friday June 9 Sessions

             Thursday  June 8 Sessions

B: Optimizing Your Data 

Hannah Poquette & Aaron Butler

Ky Dept. of Education

C: Creating a high-reliability, very "mature" organization                                   Doug Serrano & Denise Haynes 

Quiet Excellence

C: Creating a high-reliability, very "mature" organization                                   Doug Serrano & Denise Haynes 

Quiet Excellence

D: Synthesizing Organizational Data

 Adonica Benesh, St. David's Healthcare

D: Synthesizing Organizational Data

 Adonica Benesh, St. David's Healthcare

E: Rules of Engagement Education Focus

Nannette Johnston, Studer Education

E: Rules of Engagement Education Focus

Nannette Johnston, Studer Education

E: Rules of Engagement Education Focus

Nannette Johnston, Studer Education

G: Successes of the Pipe Grant Program

Phil Eason & Nannette Johnston 

KASA

F: Small Business: Gaining Alignment by Personalizing

Lee Butler, Don Chalmers Ford

H: Benchmarking for Excellence 

Glenn Bodinson & Kay Kendall 

Baldrige Coach

I: Intro. to Human Resources in the SCF Nuka System of Care

Sharon Fenn (lead) & Tiffany  Guinn Southcentral Foundation

I: Intro. to Human Resources in the SCF Nuka System of Care

Sharon Fenn (lead) & Tiffany  Guinn Southcentral Foundation

J: Promoting Holistic Health and Well-being … for your organization       

Doug Serrano and Denise Haynes    

Quiet Excellence  

J: Promoting Holistic Health and Well-being … for your organization       

Doug Serrano and Denise Haynes    

Quiet Excellence  

K: Leadership + Engagement = RESULTS

Glenn Bodinson & Kay Kendall 

Baldrige Coach

L: Transparency for Lean 

Daro Mott 

Louisville Metro Government

L: Transparency for Lean 

Daro Mott 

Louisville Metro Government

M: Transportation Savings for School Districts: New & Proven Methods

Conley Salyer

KyCPE Consulting Services Manager 

M: Transportation Savings for School Districts: New & Proven Methods

Conley Salyer

KyCPE Consulting Services Manager 

M: Transportation Savings for School Districts: New & Proven Methods

Conley Salyer

KyCPE Consulting Services Manager