Partners in
Excellence Conference
The KyCPE 2017 Conference
"Partners in Excellence" takes place June 8-9 at the Griffin Gate Marriott, Lexington, KY
This conference is a partnership between
KyCPE and KAHQ (KY Association of Healthcare Quality)
Continuing education credits will be available in the following areas:
Project Management; Health Care Quality;
P-12 Education; ASQ
Conference Agenda
Thursday, June 8, 2017
Click on the Session's name to learn more about the session and speakers.
8:00-8:45 am Registration, Breakfast, Network Bingo
8:45-9:15 am Welcome, Opening Remarks
Dean Bondhus, President, KyCPE
Gale Haskins, President, KAHQ
9:15-10:15 am A: Healthcare: The Systematic Approach to Customer Satisfaction
Maryruth Butler: Kindred Nursing & Rehab
10:15-10:45 am Break
10:45-11:45 am B: Educational Quality
Alex Spurrier, KY Dept. of Education
C: What Does Quality Mean to You?
Patrick Horine, DNV GL Healthcare
11:45 am-1:00 pm Lunch, Network Bingo, Door Prizes
Sessions
1:00-2:00 pm D: Healthcare: Using Innovation to Drive Operations
Maryruth Butler, Kindred Nursing & Rehab
E: Healthcare: Collaboration Between Healthcare Entities
F. Douglas Scrutchfield, MD (Retired from University of KY)
F: Healthcare: Integrating the Baldrige Framework into
Sharon Fenn (lead) & Tiffany Guinn, Southcentral Foundation
Two-Hour Session
1:00-3:00 pm G: Thanks for the Feedback Report . . . Now What?
Doug Serrano & Denise Haynes, Quiet Excellence
Sessions Continued
2:05-3:05 pm H: Healthcare: Synthesizing Organizational Data
Adonica Benesh, St. David's Healthcare
I: KASPER Updates,
David Hopkins, Office of Inspector General of KY
J: Building the Infrastructure for Operational Excellence
Ellen Milnes, MoreSteam
3:00-3:25 pm Break
Sessions Continued
3:25-4:15 pm K: Leadership Panel or
L: Healthcare: Behavior Changes in Healthcare Process
Improvement, Fontaine Sands, Eastern Kentucky University
4:15-4:30 pm Door Prizes
2017 CONFERENCE SPONSORS
Baldrige Coach
Conley Salyer
Dean Bondhus
Award Winners Recognized at 2017 Conference
Level I - Interest: Lexington Veterans Medical Administration Center
Level I - Interest: Strategic Assurance Consulting LLC
Level I - Interest: Lee County School District
Level I - Interest: Frankfort Independent School District
Level I - Interest: Carroll County School District
Level III - Achievement:
Complete RX
Conference Agenda
Friday, June 9, 2017
Click on the Session's name to learn more about the session and speakers.
8:00-8:30 am Registration, Breakfast, Network Bingo
Offered Morning Sessions
8:00 am-4:30 pm The Quality Journey (FULL DAY SESSION)
Nancy Claflin, Arizona State University
8:30-9:30 am A: Small Business: Aligning Workforce Strategy
Lee Butler, Don Chalmers Ford
B: Optimizing Your Data: Hannah Poquette & Aaron Butler,
Ky Dept. of Education
8:30-10:30 C: Creating a high-reliability, very "mature" organization Doug Serrano & Denise Haynes, Quiet Excellence
9:30-10:30 am D: Synthesizing Organizational Data
Adonica Benesh, St. David's Healthcare
9:30-10:30 am E: Rules of Engagement Education Focus
Nannette Johnston, Studer Education
10:30-10:45 am Break
Offered Mid-Morning Sessions
10:45-11:45 am F: Small Business: Gaining Alignment by Personalizing
Lee Butler, Don Chalmers Ford
10:45-11:45 am G: Successes of the Pipe Grant Program
Phil Eason & Nannette Johnston, KASA
10:45-11:45 am H: Benchmarking for Excellence:
Glenn Bodinson & Kay Kendall, Baldrige Coach
11:45 am-12:30 pm Lunch, Network Bingo, Door Prizes
12:30-1:30 pm Awards & Recognition
Sessions
1:30-2:30 pm I: Intro. to Human Resources in the SCF Nuka System of Care
Sharon Fenn (lead) & Tiffany Guinn, Southcentral Fou1:30-3:30 pm 1:30-3:30 J: Promoting Holistic Health and Well-being … for your organization
Doug Serano and Denise Haynes Quiet Excellence
1:30-3:30 pm K: Leadership + Engagement = RESULTS:
Glenn Bodinson & Kay Kendall, Baldrige Coach
2:30-3:30 pm L: Transparency for Lean
Daro Mott, Louisville Metro Government
2:30-3:30 pm M: Transportation Savings for School Districts:
New & Proven Methods
Conley Salyer, KyCPE Consulting Services Manager
3:30-3:45 pm Break
3:45-4:30 pm Door Prizes & Final Remarks
