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Partners in
Excellence Conference

The KyCPE 2017 Conference 

"Partners in Excellence" takes place June 8-9 at the Griffin Gate Marriott, Lexington, KY

This conference is a partnership between

KyCPE and KAHQ (KY Association of Healthcare Quality)

Continuing education credits will be available in the following areas:

Project Management; Health Care Quality;

P-12 Education; ASQ

Conference Agenda

Thursday, June 8, 2017

Click on the Session's name to learn more about the session and speakers.

8:00-8:45 am           Registration, Breakfast, Network Bingo

8:45-9:15 am           Welcome, Opening Remarks

                                  Dean Bondhus, President, KyCPE

                                  Gale Haskins, President, KAHQ

9:15-10:15 am         A: Healthcare: The Systematic Approach to Customer Satisfaction 

                                      Maryruth Butler: Kindred Nursing & Rehab

10:15-10:45 am       Break

10:45-11:45 am       B: Educational Quality

                                  Alex Spurrier, KY Dept. of Education


                                  C: What Does Quality Mean to You?

                                  Patrick Horine, DNV GL Healthcare

11:45 am-1:00 pm  Lunch, Network Bingo, Door Prizes 


1:00-2:00 pm           D: Healthcare: Using Innovation to Drive Operations

                                      Maryruth Butler, Kindred Nursing & Rehab

                                  E: Healthcare: Collaboration Between Healthcare Entities

                                        F. Douglas Scrutchfield, MD (Retired from University of KY)

                                  F: Healthcare: Integrating the Baldrige Framework into

                                       Organizational Culture 

                                       Sharon Fenn (lead) & Tiffany Guinn, Southcentral Foundation                          


                                  Two-Hour Session

1:00-3:00 pm           G:  Thanks for the Feedback Report . . . Now What?

                                    Doug Serrano & Denise Haynes, Quiet Excellence


                                  Sessions Continued

2:05-3:05 pm           H: Healthcare: Synthesizing Organizational Data

                                       Adonica Benesh, St. David's Healthcare

                                   I: KASPER Updates,

                                       David Hopkins, Office of Inspector General of KY

                                   J: Building the Infrastructure for Operational Excellence

                                       Ellen Milnes, MoreSteam

3:00-3:25 pm           Break


                                  Sessions Continued

3:25-4:15 pm           K: Leadership Panel or 

                                  L: Healthcare: Behavior Changes in Healthcare Process

                                       ImprovementFontaine Sands, Eastern Kentucky University

4:15-4:30 pm           Door Prizes


Baldrige Coach

Conley Salyer

Dean Bondhus

Award Winners Recognized at 2017 Conference


Level I - Interest: Lexington Veterans Medical Administration Center

Level I - Interest: Strategic Assurance Consulting LLC

Level I - Interest: Lee County School District

Level I - Interest: Frankfort Independent School District

Level I - Interest: Carroll County School District


Level III - Achievement: 

Complete RX

Conference Agenda

Friday, June 9, 2017

Click on the Session's name to learn more about the session and speakers.

8:00-8:30 am           Registration, Breakfast, Network Bingo

                                  Offered Morning Sessions

8:00 am-4:30 pm   The Quality Journey (FULL DAY SESSION)

                                      Nancy Claflin, Arizona State University

8:30-9:30 am           A: Small Business: Aligning Workforce Strategy

                                      Lee Butler, Don Chalmers Ford

                                  B: Optimizing Your DataHannah Poquette & Aaron Butler,

                                       Ky Dept. of Education

 8:30-10:30              C: Creating a high-reliability, very "mature" organization                                                      Doug Serrano & Denise Haynes, Quiet Excellence     


9:30-10:30 am         D: Synthesizing Organizational Data

                                       Adonica Benesh, St. David's Healthcare

9:30-10:30 am         E: Rules of Engagement Education Focus

                                       Nannette Johnston, Studer Education

10:30-10:45 am       Break

                                  Offered Mid-Morning Sessions

10:45-11:45 am       F: Small Business: Gaining Alignment by Personalizing

                                       Lee Butler, Don Chalmers Ford

10:45-11:45 am       G: Successes of the Pipe Grant Program

                                       Phil Eason & Nannette Johnston, KASA

10:45-11:45 am       H: Benchmarking for Excellence

                                      Glenn Bodinson & Kay Kendall, Baldrige Coach

11:45 am-12:30 pm  Lunch, Network Bingo, Door Prizes 

12:30-1:30 pm          Awards & Recognition 


1:30-2:30 pm          I: Intro. to Human Resources in the SCF Nuka System of Care

                                      Sharon Fenn (lead) & Tiffany Guinn, Southcentral Fou1:30-3:30 pm   1:30-3:30               J: Promoting Holistic Health and Well-being … for your                                                         organization                                     

                                    Doug Serano and Denise Haynes     Quiet Excellence                           

1:30-3:30 pm         K: Leadership + Engagement = RESULTS

                                       Glenn Bodinson & Kay Kendall, Baldrige Coach

2:30-3:30 pm         L: Transparency for Lean 

                                      Daro Mott, Louisville Metro Government

2:30-3:30 pm         M: Transportation Savings for School Districts:

                                        New & Proven Methods 

                                      Conley Salyer, KyCPE Consulting Services Manager  

3:30-3:45 pm           Break                                         

3:45-4:30 pm           Door Prizes & Final Remarks

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