KYCPE ~ Examiners
Examiner Training Opportunities
Becoming grounded in the Criteria for Performance Excellence while evaluating an application is one of
the best personal and professional development opportunities available. One examiner has said “it’s like
a crash MBA course!” Examiners and their organizations benefit from in-depth training, exposure to the
best practices of role model companies and from networking with people in every industry segment and
from every corner of the state. Perhaps the best part is knowing that you are contributing to the
economic vitality of Kentucky and the region.
Please read the general information and commitment below. Click to download the 2008 Examiner
Application .
BOARD OF EXAMINERS
The Board of Examiners is made up of leading quality, business, health care and education experts
from across the state. It includes individuals selected from industry, professional and trade
organizations, as well as representatives from government agencies, other non-profit groups and the
ranks of the retired.
Experienced examiners will be provided with one day of preparation training. New examiners will take
part in a comprehensive two-day preparation course covering the Criteria for Performance Excellence,
the scoring system and the examination process. Case Study pre-work is required before attending the
training sessions. Those selected to be Examiners must have time available to complete pre-work,
attend the preparation course and conduct reviews and site visits. Training is scheduled in Louisville,
Lexington, and Midway areas.
If you are interested in applying to be an Examiner, please contact Dan Dufresne.
SELECTION OF EXAMINERS
The Award program seeks to establish a Board of Examiners capable of evaluating small business,
manufacturing, service, education, health care, government and other non-profit organizations. In
addition, Examiners serve as spokespersons for the Award program. Candidates must have a
reputation for ethical conduct and integrity and meet high standards of qualification and peer
recognition. Examiners are selected on the basis of their personal qualifications and are not considered
representatives of their employers or any other organization.
Coverage and balance of all sectors are important considerations in selection because Award
applicants come from many types of organizations across the state.
APPOINTMENTS
Examiners are appointed by the President of the KENTUCKY CENTER FOR PERFORMANCE
EXCELLENCE to serve for one Award cycle. Appointments are subject to the Terms and Conditions
of Appointment and the Code of Ethical Standards.
NOTIFICATION PROCESS
Examiner Applications will be reviewed after the application deadline. Notification of acceptance will be
sent via e-mail followed by details of New Examiner Orientation (for first year Examiner's) and Examiner
Training.
TRAINING
Training will be held in regional locations across the state. Applicants may indicate their preference from
the sessions offered. Training sessions require a minimum of seven (7) participants at each location.
Every effort will be made to place Examiners in their preferred sessions. Training sessions will be
confirmed with acceptance notification.
EXAMINER QUALIFICATIONS
Examiner applications are evaluated on the basis of: Breadth of Experience, Diversity of Experience,
Leadership and External Representation, and Knowledge of Business, Specialization or Quality
Practices and Improvement Strategies.
- Breadth of Experience refers to having experience that covers topics in all or most of the seven
Criteria Categories. Current or previous positions may show responsibilities for a wide range of
activities. For example, employment history may show marketing expertise to understand
Customer and Market Focus (Category 3), or supervision of a large enough number of people to
understand Human Resource Focus (Category 5), or production leadership to understand
Process Management (Category 6).
- Diversity of Experience refers to having in-depth experience in several manufacturing, service,
health care, education or government sectors. Given the conflict of interest restrictions in
assigning Examiners to evaluate applications, the Award program must look for candidates with
broad experience.
- Leadership/External Representation refers to the ability to communicate as a spokesperson for
performance excellence and for the Award program, analytical skills to serve as a strong
Examiner and interpersonal skills to serve as a good team member.
- Knowledge of Business, Specialization or Quality Practices refers to knowledge or skill in an area
of high need for the program, such as experience in small business operations, senior
management, statistical methods, health care, education or financial results. Expertise may be
demonstrated through formal studies or accomplishments, which may include relevant job
experience, papers or articles written, research conducted, and degrees or certificates earned.
- Examiner and Team Skills refer to the interpersonal skills to serve as a good team member and
the team-based skills that have proven to be useful as an Examiner. These skills include
leadership ability, analytical ability (particularly as it applies to evaluating an organization),
communication skills (both oral and written), and the time-management skills and commitment to
meet deadlines.
DUTIES OF EXAMINERS
Examiners review, comment upon, and score written applications and prepare feedback reports to
applicants. The role of an Examiner includes mandatory participation in consensus evaluations and site
visits. Examiners also can make significant contributions to the KENTUCKY CENTER FOR
PERFORMANCE EXCELLENCE by serving as ambassadors through outreach and educational
activities.
©2007 Kentucky Center for Performance Excellence. All rights reserved.
KYCPE Judges for 2008
Dean A. Bondhus Strategic Consultant Humana Louisville, Kentucky Biography
James A. Halford, Jr. Director, Plans Analysis & Integration US Army Fort Campbell, Kentucky Biography
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